DEWA & Ejari When Moving in Dubai: What to Do and When

Note: procedures, fees and documents are set by DEWA and the Dubai Land Department and can change. Always check the official DEWA and Dubai REST / Ejari channels for the latest requirements.

Step 1: Register your new tenancy with Ejari

Ejari is the official registration of tenancy contracts in Dubai. Registration is usually arranged by the landlord, the agent or the tenant through official channels such as the Dubai REST app or a registration centre. You will typically need the signed tenancy contract and ID documents.

Step 2: Activate DEWA at your new home

For rented homes, DEWA activation is generally linked to your Ejari registration. Once Ejari is registered, apply for activation through DEWA’s website or app. A refundable security deposit is usually required for new accounts.

Step 3: Request DEWA move-out at your old home

Apply for move-out (final bill) through DEWA a few days before you leave. After the final bill is settled, the deposit can be refunded according to DEWA’s process. Your landlord may ask for a DEWA clearance before returning your security deposit.

Timing tips

• Do not disconnect the old home before moving day — you need lights and lifts while packing.
• Apply for new-home activation early so it is live on day one.
• Take photos of meter readings at both properties.
• Keep copies of your final bill and clearance for deposit refunds.

Do not forget

• Internet and TV: transfer or set up a new connection.
• Gas (if your building has it): arrange disconnection and connection.
• District cooling (if applicable): check with the provider for move-out/move-in steps.

Planning the rest of your move? Use our Dubai moving checklist.

FAQs

Need help with your move? Get a fixed written quote from Dubaitrustymovers — call or WhatsApp 050 683 4708 or request a free quote.